Explore the intersection of Customer Success and social impact
Customer Experience (CX) and Customer Success (CS) are fast-growing departments within Cloud-based companies. CX/CS leaders accelerate business growth through close engagement with customers and partners. The goal of Impactathon : ‘Customer Success for Good’ is to discuss ways CX/CS professionals can drive social impact and solve societal challenges. Corporate social responsibility(CSR) goals are easier to achieve by developing a conscientious customer success program.
Join this event to:
- Listen to honest, candid experiences and perspectives from thought leaders and participants in the Customer Success for Good space; hear about their successes and challenges and how they continually pivot to pursue both CS milestones and social impact
- Join teams and engage in rounds of ideation around ways Customer Success can innovate to better incorporate and pursue social impact.
- Work in small groups to build an idea and ‘mini pitch’. Beyond the idea, you will have a chance to build relationships with motivated, talented individuals aligned with a shared goal of creating social impact that can create community beyond Impactathon.
- Meet & network with industry professionals in the Customer Success space
- Enjoy light snacks